We had a small hiccup with the room at Oyo 920 New York Hotel Miami, but the staff immediately upgraded us to a much better room. The customer service was excellent and the overall experience was pleasant. I would recommend this hotel.

The value for money at this hotel was impressive. The room was clean and fresh, and the staff treated us with exceptional kindness and professionalism.

The breakfast experience could have been improved with a wider variety of options.

The customer service was prompt and efficient. Clean and odor-free beds. Good response to our queries. a satisfactory experience.

During my stay at New York Hotel Miami, we experienced a minor issue with the air conditioning in our room. However, the staff was quick to respond and provided us with another remote, which fixed the problem immediately. Despite this small inconvenience, the rest of our stay was pleasant and the room was comfortable. I would recommend this hotel.

the front desk staff were always helpful and provided great customer service. the location was convenient with several restaurants and shops within walking distance. Our bathroom was clean and well, maintained, and the daily housekeeping service was efficient. We were pleasantly surprised by the range of facilities offered by the hotel, including a gym and a business center.

The breakfast service left something to be desired, with limited options and low, quality food.

The location of the hotel was a huge disappointment. As mentioned in the reviews, the address provided was incorrect, causing confusion and inconvenience to guests. Additionally, the area was considered unsafe and far from the desired location, which made it difficult for travelers to explore the city.

The customer service was another major letdown.

Great customer service, swift response, ease, clean bed, no unpleasant smells.

Don't have any issues at all.

During my stay, I was impressed with the staff as they promptly attended to my inquiries and smoothly resolved any issues that arose. The hotel facilities were well-maintained and tidy, and the breakfast offered an assortment of appetizing options. Additionally, this hotel's convenient location in the city made transportation and exploring local attractions hassle-free.

Was all great.

I had a fantastic stay at this hotel. The cleanliness was impeccable; the bed was clean and didn't have any unpleasant smell. The hotel facilities were top-notch, and the staff provided excellent customer service. They responded swiftly and easily to any queries or concerns that I had. The location was convenient, with easy access to transportation options. The breakfast offered was delicious and satisfying. my experience at this hotel was exceptional.

All good.

The price was very cheap and the location was convenient for my business trip. Another positive aspect was the customer service; the staff responded to my queries quickly.

The overall experience was not great. The room was dirty and the amenities were not functioning well, such as the water and air conditioning.

The customer service was great, swift and efficient. Clean bed, no smell.

Cannot find any fault.

For the price we paid, the value we got was pretty good. The room was clean, comfortable, and didn't have any weird smells. The location was convenient and the staff treated us well.

The breakfast selection could have been better.

our recent stay in manila was nothing short of amazing, but our honeymoon trip to new york hotel miami truly surpassed all expectations. the customer service was exceptional and they responded to our queries swiftly. everything was clean and the bed was comfortable.

Wifi issues.

The hotel had a great location, in the heart of the city and close to the main tourist attractions. The room was quite affordable and offered basic amenities. The staff was friendly and helpful, they provided us with a map and some recommendations on what to see and where to eat.

The room was noisy, we could hear noises from the street and other neighboring rooms. The towels were old and had holes in them, and the bed was quite hard and uncomfortable.

The price was cheap and the bed was clean. the staff were friendly and accommodating. the location was convenient as it was near restaurants and shops.

The rooms were not up to standard. the water didn't work in one room and the air conditioning was faulty in another.